Privacy Policy

Privacy Policy

Effective Date: 29/8/2024

1. Introduction

At MFD2U Crowdfunding (“MFD2U”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services, in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal data from you when you use our services. This includes:

2.1 Personal Information

  • Identifiers: Full name, email address, contact number, postal address, and IP address.
  • Government-issued identification (where necessary).
  • Business Information: Company name, registration details (for creators).

2.2 Transaction and Activity Data

  • Project data: Information on projects you create or back, transactions made, and rewards received.
  • User interactions: Data about how you interact with our platform, including browsing activities and preferences.

2.3 Technical Data

  • Geolocation data: Approximate location based on your IP address.
  • Device and usage data: Information about your device and browser, such as IP address, cookies, and page interaction.

2.4 Sensitive Data

  • If voluntarily provided, demographic information such as race, ethnicity, gender, or age.

3. How We Use Your Information

We may use your personal data for the following purposes:

  • To provide and manage services: Enable you to create or back projects, manage transactions, and communicate updates.
  • Improve and personalize services: Customize your experience and improve service functionality.
  • Communication: Send service-related notifications, marketing materials, or relevant content.
  • Legal compliance: Comply with legal obligations or regulatory requirements.
  • Security and fraud prevention: Ensure the security of our platform and protect against unauthorized access or fraud.

4. Sharing Your Information

We do not sell your personal data. However, we may share your data in the following circumstances:

4.1 Service Providers

We share information with trusted third-party vendors to assist in providing our services (e.g., payment processors, cloud storage, and analytics providers).

4.2 Legal Obligations

We may disclose personal data to comply with legal or regulatory requirements, respond to government inquiries, or protect the rights and safety of MFD2U, users, or the public.

4.3 Business Transactions

In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.

4.4 With Your Consent

We may share your data with third parties when you give explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions, such as enabling two-factor authentication for your account.

6. Retention of Personal Data

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Retention periods vary depending on the type of data and applicable laws.

7. Your Rights Under Malaysian Law

Under the PDPA, you have the following rights concerning your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal data.
  • Withdraw consent: Withdraw your consent to our processing of your personal data at any time.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.

To exercise these rights, contact us at hello@mfd2u.com. We will respond to your request within a reasonable time.

8. International Data Transfers

Your data may be processed outside of Malaysia, but we ensure that adequate safeguards are in place to protect your personal data during international transfers.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, collect usage data, and offer personalized content. You may adjust your browser settings to refuse cookies, but this may limit your ability to use certain features.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have collected data from a minor, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy regularly to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

MFD2U Crowdfunding

Email: hello@mfd2u.com
Address: No. 6, Jalan Kempas 6, 84200 Bukit Bakri, Muar, Johor, Malaysia
Phone: 018-2011768

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